Privacy Policy

Please read this information carefully before using eTrader

eTrader is committed to protecting and respecting your privacy. In this privacy policy ("Privacy Policy"), we explain how eTrader collects, uses, discloses and protects the Personal Information you submit to us, including, for example, when accessing and using the eTrader website and eTrader applications.

Your Personal Data will be stored on servers hosted with Cloud Service Providers

Our Privacy Policy has been drafted to comply with applicable data privacy laws, in particular, the EU General Data Protection Regulation ("GDPR"). If the GDPR does not apply to you, not all terms of this Privacy Policy may be relevant to you. As used in this Privacy Policy,

"eTrader", "we", "our" and "us" means eTrader and its affiliates. "Controller" for the purposes of the GDPR, other data protection laws applicable in member states of the European Union and other provisions related to data protection is eTrader "Personal Information" includes any information relating to an identified or identifiable natural person. This means any individual who can be identified directly or indirectly by reference to an identifier such as name, identification number, location data, online identifiers (for example, IP addresses - if they can be used to identify you) or to one or more factors specific to the physical, economic, or social identity of that natural person. This includes data which either by itself or with other data held by us or available to us, can be used to identify you.

eTrader collects, stores and uses the following personal information:
  1. Full Name
  2. Email address
  3. Job title and designation
  4. Employer company name
  5. City and Country
  6. Telephone Number
  7. IP Address
eTrader's legal basis for collecting storing and using your personal information:

Your consent: We ask for your consent to collect the above information when you set up an account with us or immediately when you first login if your account has been set up on your behalf by an administrator.

Legitimate interest: We have a legitimate business interest to collect the business contact information of suppliers so that our users can conveniently review their suppliers' contact information and send them procurement documents generated by our software.

eTrader collects and stores this personal information in order to:
  1. Create a user account that gives you access to our services
  2. Communicate with you, and
  3. Generate purchase orders and other procurement documents for you that include you and your suppliers' information
eTrader may share your personal information with the following individuals and organizations:
  1. Our employees, officers and directors
  2. Intercom, our customer service subcontractor
  3. Hubspot, our customer service platform
  4. Other people or organizations who are registered to use our Services and who visit your profile
You have the right to:
  1. Ask us to correct, delete or return your Personal Information
  2. Contact our Privacy Officer at if you have any questions about your Personal Information

Our website may contain links to other websites, which may include privacy statements that govern those sites' information practices. You should review those sites' privacy pages to ensure that you understand and are comfortable with their practices

We require any company with which we share information to protect user data in a manner consistent with this privacy policy and to limit the use of the information to the provision of services for our users and us.

Unless we are required to do so by law, we will never sell your data or disclose it to a third party without obtaining your consent first.

We use cookies: A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Every computer that accesses our website is assigned a different cookie by us.

We use Web Beacons: Used with cookies, web beacons are small transparent images, usually no larger than 1 x 1 pixel, placed on websites. We use web beacons to monitor how people use our sites—how long a user visited one of our webpages, for example. We then use this information to understand which webpages people access most often and which areas are not visited as frequently, so we can enhance our site to meet users' needs

We use internet browser analytic and remarketing tools: This helps us to reach people who have previously visited our site, and show them relevant advertisements when they visit other sites across the Internet, a service that enables businesses to post relevant ads online, which is often called "remarketing". Your use of these internet browsers is subject to their privacy policy

We may use social media features such as Facebook. These features may collect your IP address and record which page you are visiting on our website. The features may also establish cookies to function for you properly. Your use of these features is subject to the privacy policy of the social media website that provides the features.

General network security

eTrader takes a proactive approach to security when playing in the cloud. Industry best practices are followed for the encryption of user login credentials and banking information.

Network security controls include:
  1. Firewall Protection
  2. Anti-Spam & Anti-Virus Protection
  3. HTTP Intrusion Protection
  4. Server Hardening
  5. Daily Security Audits
  6. Daily Backups
EV SSL Certified

eTrader is EV SSL certified, the highest standard in security with SSL certificates, in order to guarantee the most secure connection from our web server to your browser. These certifications are the first in a series of "padlocks" on your information, using the SHA-2 encryption and functioning for both geographically extreme and/or sensitive facilities. The EV SSL certification indicates an extended validation of SSL, and is noted by a green address in the browser bar. eTrader provides maximum security while eliminating phishing attacks, as EV SSL requires specific company information that provides our customers with a clear affirmation of identity.

Data Protection

eTrader uses numerous layers of security controls to protect your data. Firewalls, network segmentation, secure data centres, and daily data backups are just a few of the protective methods within the application. All data stored in the server is encrypted using AES256 security standards.

  1. Safe transfer protocols are used for critical infrastructure
  2. Multi-failure disaster recovery capabilities are provided
  3. Internal systems have regularly updating malware protection
  4. Networks are consistently reviewed using vulnerability scanning tools
  5. Daily and weekly backups on all parts of the infrastructure

If you have any questions about security on our website, email us at

Client Data Storage

We own the data storage, databases and all rights to the eTrader application. We make no claim to the rights of your data. You retain all rights to your data and we will never contact your clients or suppliers directly, or use your data for our own business advantage or to compete with you or market to your clients

Changes to this Privacy Policy

We reserve the right to modify this privacy statement at any time. Review it frequently. If we change the policy, we will notify you here or by means of a notice so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

Updating and Deleting Information

As a eTrader user, you may change your registration information by editing your user profile. To update the profile, login to ( with your eTrader username and password and click "My Profile", which will take you to your profile.

If you need help retrieving the data in your account, email us at To discontinue your account, email We immediately delete all the information associated with the discontinued accounts, but the users' activities related to their participation in any business transactions cannot be deleted, because this would impact other peoples' data.

Contact us

If you have any questions regarding this privacy policy, please reach us: